page contents
 

TERMS & CONDITIONS

Check In: 2pm      

Check out: 12pm
You may leave your bags with us if you arrive before check in time. You may check in early if beds and rooms are available although not guaranteed. If you have a late flight or bus to catch on the day of your checkout, you may leave your bags with us at no additional cost.

Payment

For all promotional rates, full payment will be charged to your credit card upon making your reservation. For normal rates, full payment is required upon check-in. You can pay in cash (Singapore dollars only) or by credit card (Visa or Mastercard). Please note there is a 4% surcharge for credit card payments at the hostel. We encourage cash payments, so do bring along enough cash.
A refundable deposit of not more than $30 will be collected if guests require rental of our lockers and towels.

Cancellations and No Shows:

No-show or cancellations received and confirmed less than 72 hours from time of check-in (default check in time of 2:00pm) will incur the first night’s stay being charged to your credit card. You need to receive a reply from us via email to confirm your cancellation or changes.
Beds & Dreams @ Chinatown is not responsible for cancellations or altered reservations due to guest input error or force majeure circumstances, and will charge the first night in case of a late cancellation or a no-show.

Other Important Matters:

To preserve the backpacker hostel’s atmosphere, we do not accept children below the age of 12 years old in shared dorms. Travelers with children below the age of 12 are advised to book into private rooms or to book the entire dorm.

Priority on booking would be given to foreign tourist. Local Residents and PRs who wish to stay would need to contact us via email prior to making a reservation.

Please note our reception at Beds & Dreams @ Chinatown closes between 11pm – 8am. If you are arriving after 11pm at Beds & Dreams @ Chinatown, please make sure it is indicated in your reservation. You should receive an email from us on guidelines to enter the Beds & Dreams @ Chinatown after 11pm. If you do not receive an email from us, please send us an email to ts@bedsanddreamsinn.com.